Lakewood Dental Trails
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“They have water or coffee while you wait and a really neat kid corner with iPads and a play kitchen.” in 2 reviews
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About the Business
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Richard L.
Welcome to Lakewood Dental Trails located in beautiful Temple, Texas. We are proud to offer an array of dental services and procedures for you and the entire family. Give our friendly office a call today at (254)-434-4035 to book your next dental appointment.
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- Schyler M.Lavaca, San Antonio, TX03Sep 26, 2023
If you have a chipped tooth do not see dr. Rich. I had a chipped tooth that needed fixed, which had been fixed 6 years before by another dentist. After Dr. Rich filled my chip in, it looked horrible, only lasted 1 week, and fell out while brushing my teeth, something completely unavoidable. He did a horrible job, and I'm sure he wasn't motivated to do a better job so that I would have to spend the money to get crowns. Thankfully the office refunded the price of the filling, but not the price of the exam.
If you aren't competent enough to fix a basic problem, you should point your patient in the direction of someone who can. UnacceptableHelpful 1Thanks 0Love this 0Oh no 0Business owner information
Richard L.
Jan 5, 2024
Hi Schyler, I'm sorry for not seeing this sooner. Thank you for the feedback and I apologize for any inconvenience you've encountered. I'm happy to hear that Dr. Marshall was able to fix your tooth for you. Our team should have refunded you the entire visit instead. Feel free to contact our office and ask for Kim and she'll get that corrected for you.
-- Dr. Rich Leung, Owner - Kimberly N.Austin, TX01519Aug 2, 2023
These ladies knocked it out of the park from the front desk to the dental consult all the way to the check out! They are beautiful on the inside and out. Superbly professional, kind and thorough! You see your X-rays immediately! The office is beautifully designed as well. I highly recommend this place! A million stars if I could!
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Richard L.
Sep 1, 2023
Thank you so much, Kimberly! We loved reading your positive feedback about your experience at our practice. We're thankful for your kinds words.
- Poncho H.Fort Worth, TX02Mar 13, 2023
Great staff and Dr's. They make you comfortable and relax. Always an awesome experience
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Richard L.
Apr 11, 2023
Thank you so much, Poncho! We really appreciate the feedback about your visit.
- Jaclyn C.Temple, TX445529Feb 9, 2022
Great dental office and customer service is excellent! It was my first time and they made me feel very comfortable. They are very professional and their prices are reasonable too. Also a plus, when your lying in the chair you get watch Netflix and they let you pick what you want to watch. Lol
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Richard L.
May 11, 2022
Thank you so much, Jaclyn!
- Torri T.Temple, TX03Jan 24, 2023Updated review
This is one of the best place's I've ever been. I was nervous because I was getting a procedure done, but they were very reassuring and kind to me! They explained almost every step of what they were doing and why. I also have to say that the wait time in the lobby is very minimal! All of the staff there are SUPER welcoming and very nice! 10/10 experience :)
Helpful 0Thanks 0Love this 0Oh no 0Dec 7, 2022Previous reviewThis is one of the best place's I've ever been. I was nervous because I was getting a procedure done, but they were very reassuring and kind to me! They explained almost every step of what they were doing and why. I also have to say that the wait time in the lobby is very minimal! All of the staff there are SUPER welcoming and very nice! 10/10 experience :)
- Renee P.TX, TX3131Jan 15, 2021
I've been going to Lakewood Dental Trails for four months now. Dr Sura is a magician! She's super detail oriented which pleases me to no end. She has found tiny problems I was completely unaware of and fixed them before they became huge expensive problems. Win, win! In November I also started seeing Dr Brenner, the orthodontist who visits on Fridays. He has great vision and makes a plan to follow that vision through to make it reality. I'm only 2 months into a 24 month plan and check that out! So much progress. I had no idea my smile could change so much. I'm so excited to see what other changes he brings about in the next 22 months. Dr Sura and Dr Brenner are fantastic, skilled, and passionate professionals committed to their patients, but also extremely kind, funny, and caring people! I'm thrilled I've found my dental family for life.
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Richard L.
Jun 22, 2021
Thank you so much, Renee! We are thrilled you found your dental family for life, too! Thanks for making our day with your kind review.
- Tiffane B.Manhattan, KS01811Jan 18, 2021
Highly Highly Highly recommend Lakewood Dental Trails. The entire staff from front desk to hygienist, to dentist, to check out was extremely friendly and welcoming to us as new patients. They handled my 2 small kiddos so well when they came together for their first appointment. The office is easy to get to, 5 minutes from home in a beautiful area and the office was extremely clean and well maintained. My kids were impressed with the TV to watch while getting their teach cleaned. They give the kids coins to redeem for their toys out of toy machines and the toys were awesome! It's always a relief to find your healthcare home after moving to a new area. Can't say enough good about this office.
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Richard L.
Jun 22, 2021
Thank you so much for the sweet review, Tiffane! We love to receive positive feedback and so glad that you chose Lakewood Dental Trails for your care. We look forward to seeing you at your next visit.
- Kasi A.Central Business District, New Orleans, LA8536Aug 23, 2020
I moved here just before COVID and hadn't set up a dentist yet. When I had unbearable tooth pain right in the middle of the stay at home mandates, Lakewood Dental Trails were not only able to see me within a day, but facilitated two root canals (also within a day). They have been a godsend. Aside from aiding me with emergency services when I was technically not their patient, every staff member (office, billing, dentist, and hygienist) I came into contact with was helpful, courteous, and welcoming. I have definitely found my new dental home.
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Richard L.
Jun 22, 2021
YAY! We love to hear this. Thank you for sharing your experience with us.
- Scott K.Leander, TX8473601137Sep 29, 2018
So if you've read my other dental clinic write up you'll know I've had a tough time getting my family set with a dentist. Now this; Lakewood Dental Trails isn't good---it is probably the BEST dentist I've ever been to in my entire dental visiting needs! I'm not kidding. From your entry into one if the nicest offices I've ever been in to (very very well done and fashionable), to a great front desk staff that makes you feel welcomed and happy that you chose to come to their dental clinic, and finally for the outstanding dental team that takes care of your teeth once you go back to get taken care of. I can't say it strongly enough, this is the dentist you desire, hope for, and want. Come to this office for care, bring your entire family for care here, tell your friends to come here. You will be extremely impressed and be happy that you did!!!
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Richard L.
Oct 1, 2018
Scott - Welcome to Lakewood Dental Trails! We are so happy that you found us and we look forward to providing you and your family with exceptional dental care for years to come. Thank you for the excellent review of our practice and we look forward to seeing you soon!
- Leigh P.Austin, TX61593Jan 28, 2019
This office is beautiful, clean, and relaxing. They have water or coffee while you wait and a really neat kid corner with iPads and a play kitchen. They offer neck pillows or warm scented towels or even a warm blanket during your visit. Everyone was really friendly and made me feel comfortable. I even had control of the Netflix remote for my personal TV during my cleaning. My kids are asking when they get to go back for their own visits :)
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Richard L.
Apr 15, 2019
YAY!! This is the best news! Thanks so much for making our day and we're looking forward to seeing you all again soon.